{"id":13863,"date":"2025-06-12T06:45:21","date_gmt":"2025-06-12T06:45:21","guid":{"rendered":"https:\/\/www.automakers.cz\/?p=13863"},"modified":"2025-06-12T06:45:21","modified_gmt":"2025-06-12T06:45:21","slug":"ceske-mitsubishi-ziskalo-evropskou-cenu","status":"publish","type":"post","link":"https:\/\/www.automakers.cz\/?p=13863","title":{"rendered":"\u010cesk\u00e9 Mitsubishi z\u00edskalo evropskou cenu"},"content":{"rendered":"

M Motors CZ\/SK boduje v r\u00e1mci mezin\u00e1rodn\u00edho hodnocen\u00ed v\u00fdkonnosti zastoupen\u00ed zna\u010dky v oblasti z\u00e1kaznick\u00e9 spokojenosti a poprodejn\u00edch slu\u017eeb. V konkurenci z cel\u00e9 Evropy si \u010desk\u00fd a slovensk\u00fd t\u00fdm odn\u00e1\u0161\u00ed ocen\u011bn\u00ed, kter\u00e1 potvrzuj\u00ed jejich kvalitu slu\u017eeb.<\/strong><\/p>\n

V kategorii\u00a0Customer Experience (Z\u00e1kaznick\u00e1 spokojenost)<\/strong>\u00a0obsadilo Mitsubishi Motors\u00a01. m\u00edsto v \u010cesk\u00e9 republice<\/strong>\u00a0a\u00a02. m\u00edsto na Slovensku<\/strong>, co\u017e potvrzuje vysokou kvalitu slu\u017eeb poskytovan\u00fdch z\u00e1kazn\u00edk\u016fm nap\u0159\u00ed\u010d ob\u011bma trhy.<\/p>\n

Toto hodnocen\u00ed je zalo\u017eeno na zp\u011btn\u00e9 vazb\u011b od z\u00e1kazn\u00edk\u016f, kte\u0159\u00ed vyu\u017eili slu\u017eby autorizovan\u00fdch servis\u016f Mitsubishi, a reflektuje \u00farove\u0148 profesion\u00e1ln\u00ed p\u00e9\u010de, komunikace, dostupnosti slu\u017eeb i celkov\u00e9ho z\u00e1kaznick\u00e9ho komfortu. V\u00fdsledky ukazuj\u00ed, \u017ee se ob\u011b zem\u011b systematicky zam\u011b\u0159uj\u00ed na budov\u00e1n\u00ed d\u016fv\u011bry a loajality z\u00e1kazn\u00edk\u016f prost\u0159ednictv\u00edm individu\u00e1ln\u00edho p\u0159\u00edstupu a kvality slu\u017eeb.<\/p>\n

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\u00dasp\u011bchu dos\u00e1hla ob\u011b zastoupen\u00ed tak\u00e9 v kategorii Overall Aftersales Performance \u2013 KAIZEN GRAND MASTER<\/strong>, kde si Mitsubishi Motors\u00a0v \u010cesk\u00e9 republice a na Slovensku vybojovalo 1. m\u00edsto<\/strong>. Toto ocen\u011bn\u00ed odr\u00e1\u017e\u00ed soustavn\u00e9 zlep\u0161ov\u00e1n\u00ed proces\u016f podle filozofie KAIZEN \u2013 tedy kontinu\u00e1ln\u00edho zlep\u0161ov\u00e1n\u00ed \u2013 a v\u00fdsledky v oblasti \u0159\u00edzen\u00ed servisn\u00edch operac\u00ed, z\u00e1sobov\u00e1n\u00ed n\u00e1hradn\u00edmi d\u00edly, \u0161kolen\u00ed person\u00e1lu a z\u00e1kaznick\u00e9 p\u00e9\u010de. \u00dasp\u011bch v t\u00e9to kategorii je d\u016fkazem komplexn\u00edho p\u0159\u00edstupu k budov\u00e1n\u00ed efektivn\u00edho a udr\u017eiteln\u00e9ho servisn\u00edho z\u00e1zem\u00ed.<\/p>\n

\u201eJsme nesm\u00edrn\u011b hrd\u00ed na to, \u017ee na\u0161e \u00fasil\u00ed bylo ocen\u011bno na mezin\u00e1rodn\u00ed \u00farovni. V\u011b\u0159\u00edme, \u017ee \u0161pi\u010dkov\u00e1 z\u00e1kaznick\u00e1 spokojenost za\u010d\u00edn\u00e1 nejen kvalitn\u00edm produktem, ale i nadstandardn\u00ed p\u00e9\u010d\u00ed v ka\u017ed\u00e9 f\u00e1zi z\u00e1kaznick\u00e9 cesty \u2013 od prvn\u00ed n\u00e1v\u0161t\u011bvy showroomu a\u017e po pravideln\u00fd servis vozu,\u201c \u0159\u00edk\u00e1 Kamil \u0160ilhav\u00fd, gener\u00e1ln\u00ed \u0159editel M Motors CZ\/SK<\/strong>.<\/p>\n

\u201eTato ocen\u011bn\u00ed jsou v\u00fdsledkem ka\u017edodenn\u00edho \u00fasil\u00ed na\u0161ich t\u00fdm\u016f, kter\u00e9 kladou d\u016fraz na kvalitu, transparentnost a maxim\u00e1ln\u00ed spokojenost na\u0161ich z\u00e1kazn\u00edk\u016f. Je to pro n\u00e1s z\u00e1vazek i motivace nad\u00e1le zlep\u0161ovat v\u0161echny aspekty na\u0161ich slu\u017eeb,\u201c dod\u00e1v\u00e1 Ale\u0161 Durdil, technick\u00fd \u0159editel M Motors CZ\/SK<\/strong>.<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

M Motors CZ\/SK boduje v r\u00e1mci mezin\u00e1rodn\u00edho hodnocen\u00ed v\u00fdkonnosti zastoupen\u00ed zna\u010dky v oblasti z\u00e1kaznick\u00e9 spokojenosti…<\/p>\n","protected":false},"author":2,"featured_media":13867,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52,53],"tags":[],"class_list":["post-13863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servis","category-vysledky"],"_links":{"self":[{"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/posts\/13863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13863"}],"version-history":[{"count":4,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/posts\/13863\/revisions"}],"predecessor-version":[{"id":13883,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/posts\/13863\/revisions\/13883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=\/wp\/v2\/media\/13867"}],"wp:attachment":[{"href":"https:\/\/www.automakers.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.automakers.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}